4/22/2023 0 Comments Scale image down adobe illustrator![]() After consulting with our product team, we have found that the behavior you experienced is expected due to the current file format read handler for JPEG and PNG being different, and our software decides the file format based on extension only for performance reasons.Īs per our investigation, the image files you shared have a JPG extension, but its encoder is PNG, which is why you were encountering the error message. ![]() Hi you for your time and patience while we investigated the issue you reported.
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